Resume
Senior Product Designer
Detail-oriented product designer with 10 years of experience as an individual contributor designing web apps and award-winning digital experiences for cultural institutions and brands.
Employment
Independent Contractor
Lead Product Designer, Freelance
Jan 2024 - present
- Enhanced RyderGyder’s fleet management experience with targeted UI upgrades and a scalable design system
- Expanded Bacardi’s bartender training access via a responsive, video-centric web app
- Designed a smart app for intuitive control and monitoring of tankless water heaters
- Optimized commission setup, payout, and reporting workflows for an insurance software platform
Razorfish, Miami
Senior Manager, User Experience Design
Oct. 2021 - Jan. 2023
- Collaborated as a UX designer in an Agile environment with product managers, designers, brand specialists and marketers, researchers, data specialists and developers to deliver digital products
- Designed UIs for food & beverage distributor’s online B2B sales and CRM platform for invoicing and tracking.
- Pitched digital guest experiences for clients in tourism, food & beverage, and retail sectors
- Supported UX with competitive and heuristic analysis for healthcare client’s digital strategy overhaul
- Designed wireframes, flows and UI for health monitoring app leveraging AI vocal biomarker technology
Second Story (part of Razorfish), Atlanta
Senior Manager, User Experience Design
Sept. 2018 - Sept. 2021
Senior Experience Designer
Jan. 2014 - Sept. 2018
- Created award-winning digital interactive experiences and concepts for cultural & commercial agency clients
- Led user research in a fast-paced environment with stakeholders and users to uncover opportunities and requirements
- Documented analysis and insights through user journeys, service blueprints, storyboards, wireframes, and prototypes
- Authored briefs and structured ideation sessions to generate experience concepts from a diverse range of perspectives
- Collaborated with business & engineering teams to drive alignment, and delivered innovative solutions that met user needs and business goals
- Developed and prototyped restaurant digital transformation experience concepts
- Created research- & data-driven, physical/digital experience masterplans for corporate HQs, retail and real estate projects
SapientNitro, Atlanta
Associate, User Experience Design
- Worked with the agency’s mobile special capabilities group on mobile app UX for Florida theme park clients
Education
Georgia Institute of Technology, Atlanta
M.S., Human-Computer Interaction
2011 - 2013
University of Florida, Gainesville
B.S., Journalism | B.A., English
2004 - 2008
Tools
Figma, Framer, Miro, Notion, Confluence, JIRA, ChatGPT, Lovable, Cursor
Hard Skills
UI Design
visual & interaction design • responsive design •interactive prototyping • component design • support for multiple brands and modes • design system creation and management • tokenization and variables • AI-assisted design
UX Design
competitive & heuristic analysis• information architecture • journey mapping • user flows • app & task flows • service blueprints • usability testing • user-centered design • storytelling & positioning
Soft Skills
Written & verbal communication, presentation, creative leadership, critical thinking, intrapersonal skills, client relationship management, cross-functional teamwork & collaboration